Events

Events

Webinars

Recorded Webinars

Warnings: What Works, What Doesn’t and Why

Why are some warning messages followed, while others are ignored or misunderstood?  Why do some messages make it through to your audience, whereas some do not?  To create messages that are successful, it is important to understand both the characteristics of your audience – preferred modality, location, etc., as well as the characteristics of each of your messages.  It is also necessary to ensure you have the right infrastructure to support your message delivery, during any type of incident.
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Find Out How AirTran Airways Has Increased the ROI of Their Notification System

Is the ROI of your notification system constrained to only emergencies? Would learning real-world strategies and tactics to leverage your emergency notification system for daily use make it a more attractive investment to your executive team?   Attend this webinar with special guest Ann Cline SanCartier, Manager of Emergency Response with AirTran Airways, to learn how her team utilizes their incident notification system to manage day-to-day business operations.  Find out how AirTran went from only using their notification system for emergencies, to incorporating it into everyday communications that include notifications about weather changes, flight cancellations, runway problems and more.
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ISO 22301: Will Your Communications Plan Meet The New 2012 Standard?

Regulators and governments increasingly recognize how important business continuity is to the success of key business sectors, and society as a whole. While the UK's business continuity standard, BS 25999, has been widely translated and adopted by organizations around the world, there has never been a single ISO standard globally. The goal of ISO 22301 is to have a single standard internationally to avoid conflicting and competing requirements, and to enable the introduction to recognized best practices into countries with no existing standards of their own.
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Learn Bank of Hawaii's Best Practices For Incident Notification

Sitting more than 2,600 miles from the West Coast of the US, the Bank of Hawaii has to be self-sufficient when disasters occur, as help is a very long way away. Having a robust incident notification solution is a pre-requisite for the Bank of Hawaii, who has not only found incident notification a key tool for ensuring business resiliency during emergencies, but leverages it to help ensure IT service levels and manage a geographically diverse operation. Has your organization moved beyond basic emergency notification for day-to-day business resiliency? Learn how Bank of Hawaii leverages Everbridge Aware to respond to frequent natural disasters and manage day-to-day operational issues.
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Decision Making During Disasters and Emergencies

During emergencies, decisions must be made quickly, with little advance notice and during periods of high stress. Recent studies show physiological, psychological, and cognitive capabilities are greatly diminished during crisis situations. Are you prepared to make the right decisions during a disaster or other emergency? What can you do to ensure you make the right decisions when lives are on the line? Join crisis communication expert Dr. Robert Chandler as he discusses these challenges and shares strategies to improve your crisis decision-making.
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Ten Years After 9/11: Lessons Learned in Crisis Communication

After the September 11th attacks, crisis communication landed on the radar for every organization in this country. Ten years later, we have a unique opportunity to look back at both the positive and negative changes to how we secure our organizations. What are the lasting changes we’ve seen in crisis communication programs as a result of September 11? Have we slid back into complacency or are we better prepared?  Join crisis communications expert Dr. Robert Chandler as he discusses the state of crisis communications ten years after this life-changing event.
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The New Corporate ISO 22301 BC Standard: What It Takes To Comply

If your organization’s business continuity program was audited, would you survive the scrutiny? Understanding the communication requirements of the new ISO 22301 standard will help you assess how prepared you really are. As a new international standard, ISO 22301 will provide guidance for organizations on how to define, improve, and maintain their business continuity program. Businesses of any size or shape can benefit from learning how to fortify their plans to meet this new standard. Join crisis communications expert Dr. Robert Chandler as he reviews the communication requirements in this draft international document, where it came from and what you should do about it now.
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Reputation Repair: How to Restore Your Image after a Crisis

You’ve managed to survive the crisis, but your image is tarnished. Will your post-crisis actions restore trust and confidence … or cause further damage to your organization’s reputation? From Enron’s auspicious failure to Japan's recent nuclear mishap to government officials’ misuse of social media, message strategies are the proven polish for tarnished reputations. Join crisis communications expert Dr. Robert Chandler as he discusses what to communicate after the crisis is over to help salvage your reputation.
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Campus Safety 2011: Moving Beyond the Clery Act

Since the new guidelines for the Clery Act were enacted in July of 2010, how well are organizations complying with them? What changes impact you directly? Join renowned crisis communication expert Dr. Robert Chandler as he reviews the challenges of campus safety, past and present, as well as messaging methodologies to keep you on the right track.
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Tornadoes and Turmoil: Staying Ahead of the Storm

As inclement weather looms, how will your organization weather the storm? Only the most prepared will triumph in keeping key stakeholders and constituents safe and informed during the severest weather. Join Ken Reeves, Vice President and Director of Forecasting Operations at AccuWeather® as he discusses severe weather forecasting and how to prepare for the worst. 
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Japan Moving Forward: Communication Priorities

As recovery efforts begin for victims of the Japan catastrophe, what elements of communication leadership can aid the restoration process? Has Japan’s limited communication created distrust towards authorities? Combining recovery efforts with intelligent communications can help in rebuilding public confidence amongst constituents. Join renowned crisis communication expert Dr. Robert Chandler as he reviews Japan's messaging oversights and the necessary communication steps for moving past the disaster.
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Communicating During the Six Stages of a Crisis

Are you prepared to send the right message when an emergency occurs? When high stress levels and confusion surface, your message needs to reach your stakeholders and provide clear and immediate direction. Every crisis has six distinctive stages, and each stage requires a separate message to those affected.   Join crisis communications expert, Dr. Robert C. Chandler as he discusses the intersection of communication with the crisis lifecycle. This complimentary webinar will feature Dr. Chandler’s Six Stages of a CrisisTM methodology and will use message mapping communication best practices to improve your communication during the chaos.
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Sudden Disaster: An Insight on Japan's State of Emergency

As the crisis situation in Japan continues to unfold, the world watches as an entire country faces uncertainties from both nuclear and natural threats. With dangerous developments continuing to grow in the face of the massive earthquake, we are beginning to question ourselves. How prepared are we for an event as unexpected as the Japan disaster? Join Dr. Robert Chandler, the nation's leading expert on crisis notification, as he provides expert insight on Japan's state of emergency. You'll learn just how imperative communication can be in the response to a large-scale emergency.
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Truth and Consequences in Emergency Notification: Top 10 questions to ask vendors

Evaluating incident notification systems and providers can cause anyone’s eyes to glaze over in dreaded anticipation. But the process doesn’t have to be laborious, overwhelming, or fraught with perils when you know the right questions to ask. Attend this Everbridge webinar to learn how to effectively ask the right questions and get the right answers to quickly cut through sales pitches and marketing noise to understand how each will fit within your organization.  
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