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US Coast Guard Auxiliary
Steve Pegram

“In the past, we had to manually call more than 1,900 volunteers in our database, which took 12 people eight to 12 hours. During Hurricane Gustav, we notified our volunteers in minutes and received confirmation of their whereabouts in a quarter of the time using Everbridge.”

Steve Pegram
U.S. Coast Guard Auxiliary

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Federal

Everbridge for Federal Government

The Everbridge incident notification solution enables federal agencies to meet continuity of operations (COOP) and continuity of government (COG) best practices during a crisis, including personnel safety and accountability. Built according to rigorous government security and reliability standards, the Everbridge system combines the power of multi-modal communications—including phone, text, email, pagers, fax, PDAs, and more—empowering federal government agencies to rapidly and efficiently reach their audiences wherever they are. Many of the largest state, local, and federal government agencies use Everbridge to meet accountability requirements and emergency notification needs, including more than 20 different federal agencies.

How Everbridge Helps Federal Agencies

  • Faster response in an emergency. The Everbridge incident notification system helps federal agencies mobilize response and recovery organizations quickly and efficiently, alert other government agencies, and coordinate resource-sharing efforts among agencies.
  • Stronger collaboration within and outside the agency. Organize briefings with crisis response teams, administrators, security, and external responder agencies throughout the course of an incident using on-the-fly conference calling. Communicate to a single location or across the globe. Coordinate resource-sharing efforts.
  • Accountability. Poll personnel for safety status and whereabouts. Enable critical personnel to call in to retrieve messages specific to them and provide you with vital information, such as alternate phone numbers.
  • Greater situational awareness. Provide ongoing status updates as an incident progresses and is resolved. Include emergency plans, incident-related images, after-action report templates, and other important documentation as message attachments.
  • Fewer mistakes and miscommunications. Automate time-intensive, error-prone manual processes and send clear, consistent messages to all your audiences, making ti possible for your staff to focus on important crisis management tasks.
  • Continuity of operations. Meet COG and COOP requirements. Sustain critical communications internally and externally over prolonged periods to resolve and recover from the incident expeditiously. Prevent the spread of misinformation and rumors through proactive, ongoing communications.
  • Communications compliance and reporting. Satisfy compliance requirements through automated notifications, real-time confirmations, and extensive audit trail reporting.

Solution Support

Contract Vehicles

 
gsa GSA Schedule 70: GS-35F-0692P
 
NASA SEWP NASA SEWP IV: NNG08DA05B, Group E with 8(a) firm Copper River Technology
 
csc CSC EAGLE Program
 

Resellers

 
nc4

NC4 is a global leader in providing situational awareness, situational response and secure communications and collaboration solutions to business and government agencies. NC4’s Situational Awareness (ESA) solution and Everbridge notification platform provide real-time global incident data delivered right to you... anytime and anywhere.

 

A successful BCM program requires on-demand collaboration and communication among stakeholders. eBRP integrates with Everbridge Aware to complete the communication circle.

 
ATT AT&T Government Solutions is a long-standing, trusted source of network-enabled solutions for the federal government, integrating unmatched network resources and IT and software engineering expertise with innovative technologies from AT&T Labs and industry-leading partners.
 

Partners

 
Verizon A stable, reliable company that thousands of other government professionals at all levels count on every day. Weaving custom services with proven technologies and devices to create ingenious answers for government’s toughest challenges.
 
RSAArcher RSA Archer eGRC Solutions allow organizations to manage enterprise risks, demonstrate compliance, automate business processes, and gain visibility into corporate risk and security controls. Because the solutions are built on the flexible RSA Archer eGRC Platform, business users can tailor the solutions, create supporting applications and integrate with multiple data sources without touching a single line of code.
 
Alertus Alertus offers affordable in-building emergency notification solutions as an interoperable extension of Everbridge's distributed recipient alert system. Products include wall-mounted Alert Beacons (integrated flash/sounder with message display for public areas), desktop alerting, digital signage override, and text-to-speech interfaces to PA/Fire systems.
 
itrezzo The DOJ is leveraging itrezzo's customized applications to support business continuity (COOP), disaster recovery and emergency preparedness by pushing vital plans and critical contact information to thousands of mobile devices.
 

Personnel Accountability and Safety

  • Weather and security advisories. Advise service members of vital information related to building closings, changes in security posture, or workplace changes.
  • Accountability status checks. Rapidly send notifications to check the whereabouts and safety of all or selected personnel located anywhere during an emergency.
  • Accountability reporting. Detailed reports compile receipt-of-confirmation and accountability status information immediately after launching a broadcast. Create custom reports on-the-fly.

Security and Visitor/Contractor Safety

  • HSPD-12 based emergency alerts. Notify short-term employees or contractors in an emergency.
  • Visitor safety alerts. Upload temporary lists of students and other visitors using Everbridge Express Call.

Exercises and Recall

  • Drills. Conduct unscheduled drills and exercises to improve incident response times, show team acknowledgement rates, and meet regulatory testing requirements.
  • Staff recall. Contact tens, hundreds, or thousands of personnel in minutes.

Pandemic Response and Management

  • Situational awareness. Keep the executive management team and stakeholders abreast of the situation with targeted notifications and conference call briefings. Decide on response plan activation and go-forward plans via conference call. Use attachments to distribute critical documents and visual representations of the situation as it unfolds, such as CDC (Centers for Disease Control and Prevention) flu surveillance reports and maps.
  • Continuity of operations plan activation. Build multi-message scenarios that align with plan activation triggers for more rapid response.
  • Response team management. Notify and assemble the incident command and response teams. Use polling to determine people resource availability and reporting times and conference calls to brief the team and determine next steps.
  • Volunteer coordination. Leverage quota notifications to recruit a specific number of volunteers. Standard and polling notifications help you to deploy and manage volunteers on an ongoing basis

Continuity of Operations (COOP) and Government (COG)

  • COOP-compliant and COG-compliant notifications. Everbridge helps ensure uninterrupted operations with notification automation, a variety of notification types, and targeted messaging capabilities that meet COOP and COG requirements.
  • Operations notifications and alerts. Respond to immediate or evolving situations that require rapid communication and coordination of resources. Notify selected personnel immediately and leverage polling and quota notifications to gather information, response team status and reporting times, and more.
  • Regional emergency collaboration. Everbridge's easy-to-use unified database allows the notification of an entire organization or geographic area, no matter how large or dispersed.

Screenshots


Easy message creation
Everbridge Aware enables you to communicate in minutes with a simple, three-step process to meet COOP and COG requirements and keep personnel safe. Notify any or all personnel and groups agency-wide or on a program basis.








Pre-written messages and scenarios
Build scenarios and create messages for anticipated situations or incidents in advance for simple one-click sending. Set up one or multiple concurrent broadcast scenarios with pre-defined contact lists and messages for rapid response.



Interactive polling
Everbridge Aware includes polling capabilities for surveying and data collection—perfect for activities such as personnel accountability and resource coordination. Send notifications that include a multiple-choice question with up to nine different responses and collect data, such as arrival times and alternate phone numbers.


Geographically targeted communications
Everbridge’s easy-to-use, interactive map interface lets you pick precisely the area you want to notify for weather, biochemical, electrical, or other incidents. Send messages to people located in a specific geographical region defined by zip code, street address, radius from a specific point, or latitude/longitude. Specify a neighborhood or other location with Everbridge’s user-friendly drawing tools.

Real-time tracking and reporting
Everbridge Aware assembles broadcast data in real-time to display compiled results in a clear, easy-to-read dashboard for quick and informed decision-making. Robust ad-hoc reporting enables you to perform post-incident analysis and review. Detailed broadcast reports provide an audit trail of incident communications for COOP compliance and internal reporting.


Everbridge Clients


Many of the largest state, local, and federal government agencies use Everbridge to meet accountability requirements and emergency notification needs, including more than 20 different federal agencies.

Everbridge's federal government clients include, but are not limited to:



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