Everbridge Aware® for Financial Services
Communications for enterprise resiliency
Everbridge provides an innovative and reliable automated emergency notification service for more than 1,000 clients across 100+ countries, including the world's leading financial services organizations, who rely on Everbridge Aware for business continuity communications.
During emergencies and disasters, financial services organizations must communicate quickly, clearly, and efficiently with employees, stakeholders, and clients to protect your people, infrastructure, processes, and information. The Everbridge Aware hosted incident notification service facilitates outbound and inbound communications for enterprise resiliency.
How Everbridge Is Different
Ensure Business Continuity
Incident notification, a business must
Leading financial services organizations, including The Standard Life of Canada, rely on Everbridge to maintain business continuity during business interruptions. Offering flexibility and scalability, Everbridge emergency notification solutions enhance:
- Enterprise business continuity. Automated call-tree testing, crisis communications (including polling), employee accountability and availability, emergency operation center notifications, pandemic preparedness, executive/instant conferencing, quota filling, enterprise awareness, and support for important customer communications.
- Corporate security. Executive protection, corporate events, facilities, assets, and risk mitigation.
- IT service continuity and recovery. Infrastructure communications and collaboration through incident, problem, change, control, and release processes.
- Critical operations. Communications central to banking, trading floor operations, electronic trading disruptions, or any other operational disruptions affecting the positive flow of funds and/or revenue generation.
Global Usability and Support
The emergency notification platform that satisfies your needs
At Everbridge, we understand that financial services organizations have unique needs for emergency notification. In addition to delivering proven results and best-in-class performance, Everbridge incident notification solutions offer:
- Data privacy. Certified Safe Harbor-compliant, Everbridge also allows you to selectively mark contact information as private to restrict access to sensitive data in the user interface and reports to satisfy global privacy laws and regulations.
- Global language support. The Everbridge user interface, call flow prompts, and text-to-speech engine are available in multiple languages. Everbridge provides standard language support, at no additional cost, for English (US and UK), French, German, Portuguese, Spanish (Latin America and Europe), Danish, Italian, Norwegian, Russian, and Swedish. Additional languages are added on an ongoing basis.
- Regulatory compliance. Everbridge enables business continuity communications required to fulfill compliance, audit, and regulatory obligations such as NASD 3510 and Sarbanes-Oxley. In addition to automated incident notification, Everbridge provides real-time confirmation data and full audit-trail reporting featuring a history of communications, delivery attempts and acknowledgements from recipients.
- Locally provisioned toll-free phone access. Everbridge supplies local toll-free access for phone activation, standard message retrieval and inbound communications. This capability eliminates the burden placed on employees to learn complex, confusing and often-unknown dialing rules associated with direct international (long distance) calls. Inbound numbers provide local toll-free access, which are routed directly to the Everbridge emergency notification platform.
- Organizational hierarchies. Organizations can distribute responsibility for managing contact data and assign administration rights, while the parent organization retains the ability to manage a single application across the global enterprise. Each organization can distribute system access to multiple lines of business, locations, departments, and/or any other business-specific structure. In addition, the Everbridge Aware system supports unique system configurations, administrators, IDs, personalized greeting messages, scenarios, and pre-recorded message libraries.
Everbridge Aware® in Action
Bank of Hawaii keeps management abreast of a public health emergency
When cases of H1N1 flu infections started flooding in from around the world, Bank of Hawaii used the Everbridge incident notification system daily to keep executive management current on the national and international H1N1 flu situation. Bank of Hawaii also uses Everbridge Aware regularly across a number of business units. For example, using the Everbridge system, Bank of Hawaii’s investment manager publishes a weekly summary of trends from the previous week and a forecast for the upcoming week to his team.
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