Professional Services

Implementing a highly scalable and reliable mass notification system to communicate quickly and reliably provides a key competitive advantage for organizations today. Tailoring a solution to your organization’s specific needs is an important part of the process to ensure that you realize the business continuity and productivity benefits that mass notification provides.

Achieving success with your 3n mass notification system requires careful planning, implementation, process development, and adherence to best practices. 3n’s Professional Services organization helps you realize value from your investment in mass notification technology.

Professional Services Methodology

Based on hundreds of successful deployments, 3n has created a structured and iterative methodology speed your deployment time, enhance your notification performance, and ensure your return on investment. From proactive discovery and planning services to project management, solution deployment, and the final hand-off to 3n Customer Support, we provide the expertise you need.

Strategic Notification Guidance for Every Step of the Process

Planning and implementing a mass notification solution can be a significant undertaking. 3n’s Professional Services experts provide the strategic guidance and hands-on expertise you need to make your mass notification deployment a success. Whether you are deploying a mass notification system for the first time, replacing an existing system, or customizing your 3n InstaCom™ system, we can help:

• 3n QuickStart Program – Customers of all sizes benefit from the speed and ease of the 3n QuickStart Program. The 3n QuickStart Program provides on-site assistance and training from 3n InstaCom experts who can evaluate your new or existing 3n implementation and provide guidance in implementing and configuring your system to best meet your organization’s specific needs.
• Data Management Services – Your most valuable information is your notification contact database. The challenge for many organizations is that this valuable information may be located in disparate or paper-based systems. To maximize the effectiveness of your notification implementation, you will need to unite your dispersed databases. 3n’s Data Management Services can help you extract the data from your various systems, structure it into coherent hierarchies, clean and reformat it, and import it into your 3n contact database.
• Integration Services – We understand the increasing importance of integrating your data and business processes across all your applications. The 3n InstaCom mass notification system can be integrated with any of your key applications, including:
  
  

  Integration
  HRMS and ERP systems, such as: Lawson Oracle/PeopleSoft/ Siebel SAP	Business continuity planning systems, such as: eBRP’s ToolKit suite TAMP’s Disaster Recovery System Strohl’s LDRPS Strategic BCP’s ResilienceONE

  
  3n’s Integration Services experts can help you integrate the 3n system with your back- and front-office applications, enabling easy sharing and maintenance of critical contact information.
• Best Practices – No one knows 3n InstaCom better than we do. Our experience is based on hundreds of successful implementations of our mass notification solution for a multitude of industries and applications. Engage 3n Professional Services to learn about best practices from the consultants who have helped make our customers successful.