We are Hiring

Account Manager (Middelburg)

Closing: 2024-05-17

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Instacom reserve the right not to make an appointment to any advertised position. Preference is always given to existing Instacom employees, and the choice made is purely on merit and qualifications.Instacom – Instant Communications Solutions(Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in our business and the Global market in which we participate.Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

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To represent Instacom as a brand in a professional capacity in promoting and growing sales with the business unit. To maintain good client relationships through effective communication and managing client expectations within the deliverables.

This position is located in Middelburg and is a Permanent employment offer.

BASIC DUTIES

To manage existing clients and grow new clients through daily,weekly, quarterly and yearly focus to drive :
Leads
Visits
Quotes
Sales
Conversion Rates
Pipelines
Weekly focus areas to close deals

MINIMUM SKILLS & COMPETENCIES

Matric
Sound Knowledge of Administration processes.
Qualification in Health and Safety
Qualification in Labour and Disciplinary processes.
Minimum 8 years Operational Manager/Director duties within a reputable business.
Sound knowledge of operational management and workflow requirements.
Sound knowledge of health and safety procedures
Sound knowledge of quality control procedures
Sound technical knowledge associated with company requirement
Basic management skills.
Computer literacy
Microsoft Office skills
Excellent written and spoken English, with proven ability in the writing of reports and mails
Excellent time management and priority setting skills
Valid Driver’s licence. Negotiation Skills Decision Making Skills Creativity Ability to interpret directive
Excellent administrative, communication and decision-making skills
Strong computer competency in all programs of PC handling and related skills
Knowledge of Company Objectives and Principles.
Knowledge of Company Code of Conduct
Knowledge of Company Policy and Procedures within your scope of work.
Knowledge of mentoring and supervisory techniques.
Knowledge of corporate and departmental directives, regulations, and policies governing work activities
Analytical skills.
Report writing skills.

JOB SPECIFICATIONS

Ongoing training, coaching and support to operational staff.
Accurate and regular Quality and Documentation reviews.
Required Company insurance always in place and updated – In conjunction with Admin Manager.
All required commercial procedures in place.
Accurate and reliable reporting systems
Minimal number of formal dispute resolution interventions
Compliance with all Group Risk guideline
Ensure the Business Unit complies with the Group’s legal and commercial guidelines.
Proven ability to organise as well as to carry out tasks through to completion.
Strategic and Tactical problem solving
Analysis
Judgment
Innovation and creativity
Sound knowledge of company policies and procedures including relevant reporting and administration procedures.
Basic knowledge of product range
Appreciation of client (SLA) requirements.
Develop and implement policies and procedures to ensure that core operational functions achieve their business objectives.
Develop and control operational budgets to promote operational continuity and ensure the company has all the resources required to meet its objectives within agreed financial parameters. R50 000.00 Limit on operational authority, second signature on any other amount.

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Account Manager | Middelburg | Closing: 2024-05-17

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